Our Services

Key 2 Learning provides consultancy, professional development and project management services for key clients.

The core services offered are:

  • Support in continuous improvement, professional development, quality frameworks, risk management and management support
  • Competency based training in vocational and non-vocational topics, including health issues, health needs and community development
  • Analysis of sentinel events and critical incidents through the development and implementation of the root cause analysis process and framework
  • Special projects, including service planning, change management, cultural change, person-centred care, development and implementation. Examples include Elder Abuse and Mandatory Reporting, CARE Workshop Series, joint projects on Chronic Disease Self-Management and Developing a Better Practice Framework

As a Registered Training Organisation, Key 2 Learning is able to facilitate and coordinate competency-based training and assessment in the vocational sector, primarily in health, disability, aged care (residential and home-based care), mental health, alcohol and other drugs and health. Key 2 Learning prides itself on its flexibility and ability to adapt training to meet client needs and preferences.

Training and Workshops

Key 2 Learning provides non-vocational training in various sectors for a number of key clients. Training topics include:

  • Assessment Skills for Registered Nurses and Enrolled Nurses
  • Back to Basics – Personal Care
  • Behaviours of Concern/BPSD
  • Continence Management
  • Delirium
  • Dementia
  • Depression
  • Diabetes
  • Elder Abuse and Missing Persons
  • Epilepsy Awareness
  • Good Health and Personal Care
  • Healthy Bowel Management including Administration of Rectal Medication
  • Infection Control
  • Manual Handling
  • Midazolam Administration
  • Nutrition and Hydration
  • Oral Health and Suctioning
  • Oxygen Therapy and Administration
  • Pain Management
  • PEG and PEGJ Feeding and Management
  • Skin Integrity and Pressure Area Care
  • Stoma care
  • Supra Pubic Catheter Care
  • Work Health and Safety
  • Wound Management Basics
  • Wound Management for Registered Nurses and Enrolled Nurses

Key 2 Learning also provides workshops aimed at building capacity for individuals and organisations. Workshop topics include:

  • Aged Care Accreditation
  • Aged Care Funding Instrument (ACFI)
  • Aged Care Mandatory Training
  • Aged Care Orientation
  • Bullying and Harassment
  • CARE Workshop Series – Person-Centred Care
  • Change Management
  • Communication Skills
  • Conflict Management
  • Cultural Awareness and Sensitivity
  • ‘RRR’ Team Building
  • Self-Protective Behaviour for Staff
  • Work Health and Safety